FAQ

What if I don't see a project listed that fits what I need?


I do customized projects all the time! Set up a time for a free consultation to see if we're a good fit, and I will give you a custom quote to suit your needs and your budget.




What is your average turnaround time?


Depending on the type of project, scope, and amount of revisions, it can widely vary case to case. I've spent anywhere from 2 weeks to 2 months working on projects. Schedule your free consultation for an more accurate timeline estimate. Branding Deep Dive: average 4 weeks Logo Package: average 4 weeks Website Package: average 6-8 weeks Brand Photos: average 1-2 weeks




What is your hourly rate?


Most of my work is billed by the package according to the scope of the project. While I don't normally charge by the hour, on very unique cases I customize an hourly rate for recurring clients with specific needs to provide them with good value–that's why I don't list an hourly rate on my website. Let's have a chat about the specifics of your project and your budget and come up with a plan that will bring value to your business.




What if I don't like the work that's been created?


I strive for complete satisfaction in every step of the process. Because of that, much of the process includes reviews and revisions to align the final product with your vision. During the design process we will establish milestones to review the work. If at any of those milestones it is not going the direction you want, you can stop the project and you only owe for the work done up to that point. Deposits are nonrefundable.




What is your design process?


Glad you asked! My creative process is easy as 1, 2, 3... I've written it all out for you. Check it out here.




How much should I budget to spend on a logo package?


I hate to say it, but it really depends! I love how designer Courtney Caldwell breaks logo design cost down in this blog post. My average branding package falls into that second price range of $500-$1000 because my typical clients are small businesses with simple logo needs. But factors that can affect the cost can be timeframe, complexity, amount of revisions, business size, and whether or not you need an initial brand strategy deep dive, as the blog post mentions. Remember that you are paying not just for the time it takes to create the logo, but for the designer's experience and education as well. So keep that in mind as you determine how much to budget.





Not the answers you're looking for?

Or get in touch at ellen@plummcreative.co.

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